POLICIES

Policies

  • Please allow 24-48 hours for us to process your orders before shipping.
  • We ship via USPS using priority mail (Custom orders such as candles and favors might have a longer turnaround time) For Custom orders you will be contacted by one of our staff Via e-mail or telephone so please make sure that your contact information is correct.
  • Flat rate shipping and handling is $6.64
  • For rush Orders please contact us Yu
  • We accept all major credit card’s.
  • Orders will not be processed for shipment until full payment is received by Lena Mae’s.
  • If for any reason, your card payment is not authorized by your bank or Credit Card Company, we will not be able to process your order. this request will be cancelled.

  • By purchasing our products, you agree that you are knowledgeable about our products, safe use and storage of your purchase. We are not responsible for any problems that arise from improper storage or use of any of or products.

Custom Orders

Orders containing Gift baskets, Candles, and Favors should be placed at least 3 weeks in advance. For short notice there may be an additional processing fee for more Information please e-mail us @ Lenam.Boutique@gmail.com or call our office at 510-426-5220.

Returns

At this time we do not have a return policy if an item arrives and is damaged the item will be replaced. call or e-mail use with any comments or questions that you may have . 510-426-5220, Lenam.Boutique@gmail.com