POLICIES

Policies

  • Please allow 24-48 hours for us to process your orders.
  • We ship via USPS using priority mail (Custom orders such as candles and favors might have a longer turnaround time). For Custom orders, you will be contacted by one of our staff Via e-mail or telephone, so please make sure that your contact information is correct.
  • Flat rate shipping and handling is $8.00
  • We accept all major Credit cards.
  • If, for any reason, your card payment is not authorized by your bank or Credit Card Company, we will not be able to process your order. This order will be canceled.
  • By purchasing our products, you agree that you are knowledgeable about our products, safe use, and storage of your purchase. We are not responsible for any problems that arise from improper storage or use of any of or products.

Custom Orders

Orders containing Gift baskets, Candles, and Favors should be placed at least eight weeks in advance. There may be an additional processing fee; for more information, please e-mail us @ Lenam.Boutique@gmail.com or call our office at 510-426-5220.

 

Returns

We do not have a return policy; if an item arrives and is damaged, the item will be replaced. Would you please call or e-mail us with any comments or questions you may have? 510-426-5220, Lenam.Boutique@gmail.com